Payment Policy

Accepted Payment Methods 

At BabyHaven, we offer a variety of secure and convenient payment options to make your shopping experience simple and worry-free.
We ensure that every transaction is processed safely using trusted payment gateways.

1. Accepted Payment Methods

We accept the following payment options:

  • Credit & Debit Cards: Visa, MasterCard, American Express, Maestro

  • Digital Wallets: Apple Pay, Google Pay

  • PayPal

  • Bank Transfers: Available for bulk or custom orders (please contact us for details)

All payments are processed in Pounds Sterling (GBP).

2. Payment Processing

  • Payment must be completed at the time of purchase.

  • Orders will not be processed or shipped until full payment has been received.

  • If a payment is declined or fails, the order will not be confirmed.

  • Once payment is successfully processed, you will receive an order confirmation by email.

3. Pricing & Currency

  • All prices displayed on BabyHaven are in British Pounds (GBP).

  • Prices are subject to change without prior notice.

  • Any applicable taxes and shipping fees will be calculated at checkout before payment.

4. Secure Payment Processing

At BabyHaven, we take your online security seriously.
We use SSL encryption and trusted payment gateways to ensure all transactions are secure.
Your credit card or payment information is never stored on our servers.

5. Refunds & Chargebacks

  • Refunds are processed according to our Return & Refund Policy.

  • If you believe there has been a payment error, please contact us first before initiating a chargeback.

  • Unauthorised chargebacks may be disputed if an order was fulfilled correctly.

6. Fraud Prevention

To protect our customers, BabyHaven reserves the right to cancel or place on hold any order suspected of fraud or unauthorised activity.
We may also request additional identification or verification for high-value or suspicious transactions.

7. Contact Information

Store Name: BabyHaven 
Address: 99 East Rd, London N1 6AQ, United Kingdom
Email: support@babyhavenshop.com
Phone: + 44 7727 881610
Customer Service Hours: Monday to Sunday, 9:00 AM – 5:00 PM (UK time)

We do our best to reply to your e-mail within 1-2 business days.